Your data security is
our priority.
We protect your sensitive research, legal, and corporate information through controlled systems, carefully vetted technologies, and strict internal protocols. From intake to delivery, every step of our workflow is designed to safeguard confidentiality and reduce risk.
AI Trust & Integrity
- Zero-Training Guarantee: Multilingual Connections only utilizes professional APIs and enterprise-grade AI tools that explicitly prohibit the use of client data for model training.
- Human-in-the-Loop: All AI-assisted workflows require mandatory human review and validation by qualified linguists before client delivery.
- No Free-Tier Tools: The use of personal or free AI accounts for client work is strictly prohibited; all tools must use Multilingual Connections purchased professional accounts or through secure API endpoints.
- Data Ephemerality: Client data processed through professional AI tools is removed within 30 days of project completion.
Data Security & Infrastructure
- Cloud Excellence: Primary systems are hosted on Google Cloud Platform.
- Encryption Standards: Data is encrypted using authorized methods at rest and when sent over public networks.
- Data Residency: Primary data storage and processing occurs within US-only regions.
- Durability & Backups: We perform daily encrypted backups. Our core management system (XTRF) has a 12-hour Recovery Time Objective.
Access & Corporate Security
- MFA Mandatory: Multifactor authentication is required for access to all core Multilingual Connections systems.
- Endpoint Security: All company-issued devices utilize hard-disk encryption and actively managed antivirus protection.
- Contractor Compliance: 100% of our global linguist network is contractually bound by NDAs and rigorous security requirements.
- Device Monitoring: Compliance with security requirements is monitored by IT via Google Endpoint Verification.
Governance, Risk & Change
- Risk Management: We perform annual formal risk assessments to identify, evaluate, and mitigate threats to data confidentiality and integrity.
- Change Control: All major infrastructure or software updates require formal approval and a documented rollback plan.
- Secure Development: We maintain 100% separation between development and production environments, ensuring production data is never used in test systems.
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It all starts with a first connection. Tell us how our international network of linguists and dedicated project managers can help!