Privacy Policy

Multilingual Connections (MLC), LLC, is an Illinois Limited Liability Company, LLC, and your privacy is important to us. Multilingual Connections, its affiliates and subsidiaries (“we” or “our” or “us” or “MLC”) (collectively, the “Site”), provides this privacy policy (“Privacy Policy”) explaining our online information practices and the choices you have about how your information is collected and used here on our Site.

If you have questions about our privacy practices, you can get in touch with us in two ways:

  • Via email: privacy [at] mlconnections [dot] com
  • Via snail mail: Privacy at MLC, 847 Chicago Ave. Ste. 250 Evanston, IL USA 60202

What is Personal Information and How Much Do We Collect?

“Personal Information” is information about you that may be used to personally identify you, including, but not limited to, your first and last name, a home or physical address, email address, phone number, and any other contact information you choose to share with us.

We respect your online privacy and your rights to the way any of the Personal Information you share with us is used.

You don’t need to provide any Personal Information to use our Site, however, in order to inquire and/or participate in certain services we offer through the Site, you need to provide us with at least your first and last name and email address to get started. When using our Translation Services, you will also need to provide billing information. Billing information we collect through the Site is used solely to check the qualifications of prospective clients and to bill for our services. We will never, ever use your billing information for marketing purposes.

Occasionally, though, we send out email and surveys in which you may choose to voluntarily disclose certain information such as demographics, tastes, and more. Please only share information you’re comfortable with.

How Do We Use Your Personal Information?

We use the information you share with us to operate our business, which includes, using your information:

  • to process payments
  • to manage and enforce contracts with you or with third parties
  • to manage our corporate governance, compliance and auditing practices, and
  • for recruitment purposes, if you submit an application for employment with us via our Site.

If you submit Personal Information to us through the Site, to request information about our services, for example, then we may use your Personal Information to deliver and improve our services to you, to contact you and to identify and authenticate your access to services that you are authorized to access. We will never transfer your Personal Information to 3rd parties for the purpose of processing such information on our behalf.

We might use your email address to send updates, newsletters or news regarding updates or changes to our services. You may choose not to receive these kinds of email by clicking an opt-out link in each message.

When appropriate, we may disclose your Personal Information or any information you submitted via the Site and its services if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to comply with applicable laws, regulations, legal processes or governmental requests. Or to protect our rights, including investigations of potential violations thereof. Or, we might do so in order to detect, prevent, or otherwise address fraud or security issues, and protect against harm to the rights, property or safety of MLC, its users, yourself or the public at large.

We may use anonymous Information, information that doesn’t identify any individual(s), such as aggregated information about how our audience uses our Site and services, or disclose it to 3rd party service providers, to improve our services and enhance your experience on the Site and its services. We may also disclose Anonymous Information to 3rd parties, including advertisers and partners, for purposes including, but not limited to, targeting advertisements.

What About Cookies and Tracking Technologies?

Our Site uses “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect information about Site activity. Some cookies and other technologies may serve to recall Personal Information previously submitted by a visitor to the Site. Your browser allows you to control cookies, including whether or not you choose to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies altogether.

Here are some handy links to the way various browsers handle cookies:

What Are Your Rights?

You have the right to choose whether or not to provide Personal Information to us. The notices we will provide where we collect Personal Information on the Site should help you make your choice. If you choose not to provide the Personal Information we request, you can still visit parts of the Site, but you will unable to access certain options, offers, and services that involve our interaction with you. With that in mind, you should know that you have the following rights:

  • to request access to your information + information related to the use + processing of your information;
  • to request the correction or deletion of your information - this is arguably one of the coolest tenets of the GDPR. Article 17 provides your "Right to be Forgotten";
  • to request that we restrict our use of your information;
  • to receive information which you have provided to us in a structured, commonly used and machine-readable format (e.g. a CSV file) and the right to have that information transferred to another data controller (including a 3rd party data controller);
  • to object to the processing of your information for certain purposes;
  • to withdraw your consent to our use of your information at any time where we rely on your consent to use or process that information. Please note --> if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time you chose to withdraw your consent.

How Do We Maintain Accuracy of Your Information?

To the extent that you might provide us with your Personal Information, we wish to maintain its accuracy. You may contact us to verify your profile and add, delete or correct any information we have about you. For those requests, get in touch in either or two ways:

  • Via email: privacy [at] mlconnections [dot] com
  • Via snail mail: Privacy at MLC, 847 Chicago Ave. Ste. 250, Evanston, IL 60202 USA

How About Children’s Privacy?

Our Site isn’t designed for anyone under the age of 18, so we don’t intend to collect Personal Information from anyone we know to be under 18 years of age. If you’re under 18, please don’t submit any information to us. Thanks.

What About Unusual Events?

In the event that we are acquired by another company or merged with a 3rd party, we reserve the right, in any of these circumstances, to transfer or assign the information we’ve collected from you as part of such a merger, acquisition, sale, or other change of our business control. In the unlikely event that we would experience bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your Personal Information is treated, transferred, or used.

Are You a California Resident?

California Civil Code Section 1798.83 permits our clients who are California residents to request certain information regarding its disclosure of personal information to 3rd parties for their direct marketing purposes. To make such a request, please send us an email: privacy [at] mlconnections [dot] com. Please note that we are only required to respond to one request per client each year.

What About Your Consent?

By using our Site, you agree to consent to our Privacy Policy and to our processing of Personal Information for the purposes we’ve outlined above. If you don’t agree to our Privacy Policy, please don’t use our Site. We reserve the right to change our Privacy Policy at any time. Your continued use of our Site following our posted updates to changes to these terms means you accept them. If we change our policies regarding our privacy practices and/or our use and/or disclosure of your Personal Information, we’ll immediately make the revised notice available to you here on our Site. You may also request a paper copy of our current Privacy Policy at any time using our contact information above.

Thanks for reading!