Engaging Our Global Team Part 2: COVID Connections

With half our team based in the Chicago area and half global, engaging our remote team has always been top of mind. In late December of last year, we shared a blog about our white elephant gift exchange across eight countries as an example of how we’re working to keep everyone engaged, connected and having fun – whether from our headquarters or from home offices across the globe.

Multilingual Connections engaging global team

Fast forward a few months, and our whole team has now shifted to remote – and our engagement needs are even greater today. There is no “mother ship” right now. There’s no opportunity to overhear a conversation, whether work-related or personal, and jump in to share ideas and experiences. We’re working with kids in the background, with spouses sharing workspaces, with slower internet connections, and even more importantly, with a tremendous amount of stress and uncertainty. We have to be even more intentional about supporting our team and keeping everyone engaged, motivated and connected – both to the company and to each other. Social distancing, we realize, is best approached as physical distancing, or “a recognition that what we need is greater physical distance between people, not great social distance.” Now more than ever, those social connections matter. Because we’re all stuck at home, our life outside of work has changed dramatically – so work plays a more active role in social connections.

To that end, a few things that have been successful for us at Multilingual Connections:

Small Group Huddles

Small Group Huddles

For years, we held all-team huddles to check in as a group on a variety of informal topics, from weekend plans and favorite comfort foods to favorite books and movies. As our team has grown in size and in location, we’ve broken our huddles up into smaller groups to ensure a more comfortable conversational flow and meet via video for twenty minutes. 

Virtual Coffee Breaks

As our company grew beyond our office walls, our CEO and COO started doing virtual coffee breaks with team members, and we’ve now encouraged the whole team to take part. Since we can’t easily grab a coffee together or have an informal chat in the cafe, our team members schedule periodic virtual coffees with each other to catch up on life outside of work. 

Water Cooler Chats

Chats

We have a variety of rooms in Google Chat to discuss work-related content, but we’ve developed themed chat rooms to discuss employee-driven topics and boost morale. The most active room is our virtual “water cooler”, where we share everything from cat memes to news articles to pictures of our daily lives – and most recently, a video of our COO slowly flipping over the handlebars of his bike while out on a trail (just a bruised rib and wrist…and a good lesson of what not to do).

Formal Fridays

Formal Friday at Multilingual Connections

From many people, working from home day after day means alternating between night time pajamas and daytime pajamas – or putting on a clean shirt to be video-ready. We’ve always been a casual company, so aside from client meetings, we rarely dress up. However, after weeks of questionable hygiene and abysmal fashion, we decided to hold a Formal Friday competition. The team was encouraged to dress up, submit photos, and vote on categories including Best Tux, Best Shoes/Slippers/Socks, Most Ready to Go Out on the Town, and others. Winners were announced during an afternoon happy hour and were charged with coordinating the next Friday’s events. Since then, we’ve had a second Formal Friday, followed by Fitness Friday, and we’re looking forward to Future Friday!

These are challenging times, and we’re fortunate that our team was able to transition to fully remote so quickly and seamlessly to support our clients’ translation and localization needs. However, working from home and working during a pandemic are not the same. The additional stress, family obligations and general uncertainties presented by COVID-19 make things much more complex, and it’s essential to keep this complexity in mind when thinking about your team’s performance and engagement – and how you can support them through their unique experience of this crisis and beyond. 

Oh, and don’t forget to wear pants on your video calls!

Linguist Spotlight: Getting to Know Rema and Takafumi

July 22, 2020

At Multilingual Connections, we work with hundreds of talented linguists across the globe who are experts at translation, transcription, subtitling, and more. How do we pair each project with the best linguist for the job? We take into consideration their native language, region, and area(s) of expertise to achieve the highest quality of linguistic accuracy …

Linguist Spotlight: Getting to Know Rema and Takafumi Read More »

Leading a Successful Global Team

June 29, 2020

This month we would like to introduce Mariela, a Team Lead at Multilingual Connections. Mariela joined our team as a Transcription Project Manager with many years of experience in multimedia and translation under her belt. And over the last six years, she has worked on hundreds of creative projects and has contributed immensely to our …

Leading a Successful Global Team Read More »

Black Lives Matter: Amplifying Global Voices

June 12, 2020

Multilingual Connections is committed to being an inclusive environment and helping global voices be heard. We stand in solidarity with the Black community against systemic racism, oppression and police brutality, and we are committed to amplifying the voices of those who have long been unheard and working to affect positive change in our country and …

Black Lives Matter: Amplifying Global Voices Read More »

“Translation is a Combination of Variety, Novelty, and Challenge”

June 2, 2020

At Multilingual Connections, we work with hundreds of talented linguists across the globe who are experts at translation, transcription, subtitling, and more. How do we pair each project with the best linguist for the job? We take into consideration their native language, region, and area(s) of expertise to achieve the highest quality of linguistic accuracy …

“Translation is a Combination of Variety, Novelty, and Challenge” Read More »

How to Record Virtual Calls for Transcription

May 21, 2020

As a result of the pandemic, many companies have moved their employees from office workspaces to working from home indefinitely. So, instead of hopping into a company conference room for a department meeting or a manager’s office for a one-on-one check-in, team members are now going virtual with their meetings and other workplace needs.

Building Language Quality at Multilingual Connections

May 11, 2020

At Multilingual Connections, all of our team members bring their perspective and experience to the process  – both professionally and personally. This month we would like to introduce Osvaldo de la Torre, a Language Quality Manager at Multilingual Connections. Osvaldo joined our team as a Spanish editor and has worked on hundreds of projects over …

Building Language Quality at Multilingual Connections Read More »

Becoming a Translator: More Freedom and Opportunity

May 6, 2020

Multilingual Connections works with hundreds of talented linguists across the globe who are experts at translation, transcription, subtitling, and more. To reward the linguists who go above and beyond, we recognize one “Linguist of the Month” based on their exceptional quality, reliability, and their general amazingness. 

Anti-Tips for Working from Home

April 15, 2020

Recently, tons of organizations have been sharing tips for working from home. But, as our team members know, even when we try our hardest to follow even the best advice, we’re still prone to making mistakes along the way. That’s why we put together a list of the best anti-tips for being productive while working …

Anti-Tips for Working from Home Read More »

Elizabeth Dumitrescu: Leading Your Team Remotely

April 6, 2020

At Multilingual Connections, each team member brings their unique perspective and experience to the table  – both professionally and personally. This month we would like to introduce Elizabeth Dumitrescu, a Team Lead at Multilingual Connections. Liz joined the MLC team as a project manager and has worked on hundreds of accounts over the last 5 …

Elizabeth Dumitrescu: Leading Your Team Remotely Read More »

Multilingual Connections Celebrates Its 15th Anniversary

March 24, 2020

EVANSTON, IL (March 24, 2020) – Multilingual Connections, a leading global language solutions company in the Chicago area that provides professional translation, transcription and multimedia localization services, announced its 15th anniversary. 

Our Clients

Your Success is Our Success

We succeed when we help you understand, engage and grow your audience – and accomplish your business goals.

Relationships, Not Just Transactions

Sometimes you’re going to want to pick up the phone with questions, schedule a video chat or meet in person, and we welcome it!

Let us be your trusted partner

We believe in building long-term partnerships and finding the right solutions for your needs. We value our clients as partners and appreciate the trust they place in us.

radio-flyer-client
google-500
client-logo-barilla
client-logo-nbc
client-logo-fs
Major_League_Baseball
client-logo-nu
client-logo-cc
client-logo-prc

Office Location

Multilingual Connections
847 Chicago Ave Ste 250
Evanston, IL 60202, USA

Tel: +1-877-292-5264
Tel: +1-773-292-5500
Email: contact@mlconnections.com

Scroll to Top