Business Spanish Interpretation Services Support Community Needs

AT&T just rolled out a program to support their limited-English-speaking consumers. They are offering free live over-the-phone interpretation services to help them access banking, insurance, telephone, and other vital business services. They are currently offering this service in Indiana and California. It’s a really interesting outreach that can help many people trying to get basic and necessary services. For more information click here.

Some of the statistics they quote include:

GROWING LANGUAGE-SUPPORT NEEDS

  • 15 Percent of the total U.S. buying power owned by the Hispanic and Asian population
  • 176 Total number of languages spoken in the U.S. In Southern California nearly 100 different languages are spoken.
  • 9.1 Percent of Indianapolis residents who speak a language other than English at home (U.S. Census)
  • 4 Percent of Indianapolis residents who speak Spanish at home (U.S. Census)
  • 75 Percent of limited-English speakers who prefer to speak in their native language (In-Language Preference Census)
  • 43.9 – Percent of Los Angeles County residents that are of Hispanic decent. 12.3 percent of the county’s residents are of Asian decent. (Los Angeles County)
  • 140 – number of countries represented by Los Angeles’ multilingual population. (LACVB)
  • 1,000,000 – number of legal permanent residents that immigrated to the United States in 2005 (U.S. Citizenship and Immigration Services)